{"id":1272,"date":"2026-10-01T16:44:47","date_gmt":"2026-10-01T16:44:47","guid":{"rendered":"https:\/\/gentidellealture.com\/?page_id=1272"},"modified":"2026-10-08T14:11:50","modified_gmt":"2026-10-08T14:11:50","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/gentidellealture.com\/index.php\/fr\/conditions-generales-de-vente\/","title":{"rendered":"Conditions g\u00e9n\u00e9rales de vente"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1272\" class=\"elementor elementor-1272\">\n\t\t\t\t<div class=\"elementor-element elementor-element-795cc73 e-con-full e-flex e-con e-parent\" data-id=\"795cc73\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-081e139 elementor-widget elementor-widget-html\" data-id=\"081e139\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- GENTI DELLE ALTURE \u2014 CONDIZIONI GENERALI DI VENDITA -->\n<!-- I testi 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ul.gda-legal-sub li:before{border-radius:50%;height:5px;top:.75em;width:5px}\n<\/style>\n\n<div class=\"gda-legal\">\n<section class=\"gda-legal-hero\">\n<p class=\"gda-legal-label\">Informations l\u00e9gales<\/p>\n<h1>Conditions g\u00e9n\u00e9rales<br><em>de vente.<\/em><\/h1>\n<p>Les r\u00e8gles qui accompagnent chaque livraison de Genti delle Alture aux professionnels de la restauration et du commerce alimentaire&nbsp;: commandes, livraisons, paiements et assistance.<\/p>\n<p class=\"gda-legal-meta\"><span>Derni\u00e8re mise \u00e0 jour \u00b7 Octobre 2026<\/span><span>Valables pour les clients en Suisse<\/span><\/p>\n<\/section>\n\n<div class=\"gda-legal-body\">\n<nav class=\"gda-legal-index\" aria-label=\"Sommaire des conditions\">\n<p>Sommaire<\/p>\n<a href=\"#cgv-ambito\"><span>01<\/span>Champ d'application<\/a>\n<a href=\"#cgv-ordini\"><span>02<\/span>Commandes<\/a>\n<a href=\"#cgv-prezzi\"><span>03<\/span>Prix et TVA<\/a>\n<a href=\"#cgv-pagamenti\"><span>04<\/span>Paiements<\/a>\n<a href=\"#cgv-consegne\"><span>05<\/span>Livraisons<\/a>\n<a href=\"#cgv-reclami\"><span>06<\/span>R\u00e9clamations<\/a>\n<a href=\"#cgv-conservazione\"><span>07<\/span>Conservation des produits<\/a>\n<a href=\"#cgv-dati\"><span>08<\/span>Traitement des donn\u00e9es<\/a>\n<\/nav>\n\n<div class=\"gda-legal-content\">\n<section class=\"gda-legal-section\" id=\"cgv-ambito\">\n<span class=\"gda-legal-num\">01<\/span>\n<div>\n<h2>Champ d'application<\/h2>\n<ul>\n<li>Les pr\u00e9sentes conditions r\u00e9gissent toutes les livraisons effectu\u00e9es par <strong>M.P. Trade AG<\/strong> (ci-apr\u00e8s \u00ab&nbsp;Genti delle Alture&nbsp;\u00bb) \u00e0 des clients professionnels, par l'interm\u00e9diaire de ses sites d'Au (ZH) et d'Ecublens (VD).<\/li>\n<li>Tout accord d\u00e9rogatoire n'est valable que s'il a \u00e9t\u00e9 convenu par \u00e9crit avec Genti delle Alture.<\/li>\n<\/ul>\n<div class=\"gda-legal-sedi\">\n<div class=\"gda-legal-sede\"><p class=\"gda-legal-sede-tag\">Site de Zurich<\/p><p><strong>M.P. Trade AG<\/strong><br>Steinacherstrasse 105<br>8804 Au<\/p><\/div>\n<div class=\"gda-legal-sede\"><p class=\"gda-legal-sede-tag\">Site de Vaud<\/p><p><strong>M.P. Trade AG<\/strong><br>Chemin de Verney 2<br>1024 Ecublens<\/p><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-ordini\">\n<span class=\"gda-legal-num\">02<\/span>\n<div>\n<h2>Commandes<\/h2>\n<ul>\n<li>Les commandes peuvent \u00eatre envoy\u00e9es par e-mail \u00e0 l'adresse du site de r\u00e9f\u00e9rence (voir ci-dessous) ou par l'interm\u00e9diaire de l'agent de secteur.<\/li>\n<li>Le service des commandes est \u00e0 disposition pour les commandes et les informations&nbsp;:\n<ul class=\"gda-legal-sub\">\n<li>du lundi au jeudi de 8h00 \u00e0 17h00<\/li>\n<li>le vendredi de 8h00 \u00e0 16h00<\/li>\n<\/ul><\/li>\n<li>Les commandes re\u00e7ues en dehors des heures de bureau sont prises en charge le premier jour ouvrable suivant.<\/li>\n<\/ul>\n<div class=\"gda-legal-sedi\">\n<div class=\"gda-legal-sede\"><p class=\"gda-legal-sede-tag\">Commandes site de Zurich<\/p><p><a href=\"mailto:ordinizurigo@gentidellealture.com\">ordinizurigo@gentidellealture.com<\/a><\/p><\/div>\n<div class=\"gda-legal-sede\"><p class=\"gda-legal-sede-tag\">Commandes site de Vaud<\/p><p><a href=\"mailto:ordinivaud@gentidellealture.com\">ordinivaud@gentidellealture.com<\/a><\/p><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-prezzi\">\n<span class=\"gda-legal-num\">03<\/span>\n<div>\n<h2>Prix et TVA<\/h2>\n<ul>\n<li>Tous les prix sont exprim\u00e9s en francs suisses (CHF), hors TVA, sauf indication contraire.<\/li>\n<li>Les prix catalogue peuvent varier \u00e0 tout moment&nbsp;; fait foi le prix en vigueur \u00e0 la date de confirmation de la commande.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-pagamenti\">\n<span class=\"gda-legal-num\">04<\/span>\n<div>\n<h2>Paiements<\/h2>\n<ul>\n<li>Le paiement des fournitures doit \u00eatre effectu\u00e9 selon les modalit\u00e9s et dans les d\u00e9lais indiqu\u00e9s ci-apr\u00e8s :\n<ul class=\"gda-legal-sub\">\n<li>facture directe, avec paiement en esp\u00e8ces \u00e0 la livraison de la marchandise ;<\/li>\n<li>facture imm\u00e9diate, avec paiement par virement bancaire ;<\/li>\n<li>\u00e9mission d\u2019un bon de livraison, avec facturation ult\u00e9rieure le 15 ou le 30 du mois concern\u00e9.<\/li>\n<\/ul><\/li>\n<li>Toute modalit\u00e9 et\/ou tout d\u00e9lai de paiement autre que ceux indiqu\u00e9s ci-dessus doit \u00eatre convenu par \u00e9crit entre les Parties. Dans ce cas, des d\u00e9lais de paiement diff\u00e9r\u00e9s pouvant aller jusqu\u2019\u00e0 60 jours au maximum \u00e0 compter de la date d\u2019\u00e9mission de la facture pourront \u00eatre accord\u00e9s, dans le respect de la l\u00e9gislation applicable.<\/li>\n<li>Les d\u00e9ductions non convenues sont refactur\u00e9es. En cas de retard de paiement, des int\u00e9r\u00eats moratoires et des frais de rappel peuvent \u00eatre factur\u00e9s&nbsp;; Genti delle Alture se r\u00e9serve en outre le droit de suspendre les livraisons suivantes jusqu'au paiement int\u00e9gral.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-consegne\">\n<span class=\"gda-legal-num\">05<\/span>\n<div>\n<h2>Livraisons<\/h2>\n<ul>\n<li>Les livraisons sont effectu\u00e9es selon le calendrier hebdomadaire pr\u00e9vu pour chaque zone cantonale, avec nos propres v\u00e9hicules et \u00e0 temp\u00e9rature contr\u00f4l\u00e9e.<\/li>\n<li>Les livraisons extraordinaires, hors tourn\u00e9e ou urgentes doivent \u00eatre convenues avec le service des commandes.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-reclami\">\n<span class=\"gda-legal-num\">06<\/span>\n<div>\n<h2>R\u00e9clamations<\/h2>\n<ul>\n<li>La marchandise doit \u00eatre contr\u00f4l\u00e9e \u00e0 la livraison. Toute r\u00e9clamation concernant les quantit\u00e9s, des dommages ou des d\u00e9fauts de qualit\u00e9 doit \u00eatre signal\u00e9e au plus tard 24\/36 heures apr\u00e8s la r\u00e9ception de la marchandise.<\/li>\n<li>Les r\u00e9clamations doivent \u00eatre envoy\u00e9es par \u00e9crit, avec documentation photographique, lot et date de p\u00e9remption du produit, en indiquant le num\u00e9ro du bon de livraison ou de la facture.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-conservazione\">\n<span class=\"gda-legal-num\">07<\/span>\n<div>\n<h2>Conservation des produits<\/h2>\n<ul>\n<li>Les produits frais doivent \u00eatre conserv\u00e9s selon les indications figurant sur l'\u00e9tiquette, en r\u00e8gle g\u00e9n\u00e9rale \u00e0 une temp\u00e9rature comprise entre 0 et 4 \u00b0C.<\/li>\n<li>Genti delle Alture d\u00e9cline toute responsabilit\u00e9 pour les dommages, pertes de qualit\u00e9 ou dommages indirects r\u00e9sultant d'une manipulation ou d'une conservation non conforme apr\u00e8s la livraison.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n<section class=\"gda-legal-section\" id=\"cgv-dati\">\n<span class=\"gda-legal-num\">08<\/span>\n<div>\n<h2>Traitement des donn\u00e9es<\/h2>\n<ul>\n<li>Les donn\u00e9es personnelles n\u00e9cessaires \u00e0 la conclusion et \u00e0 l'ex\u00e9cution du contrat sont trait\u00e9es conform\u00e9ment \u00e0 la l\u00e9gislation suisse sur la protection des donn\u00e9es.<\/li>\n<li>Pour la v\u00e9rification de la solvabilit\u00e9 ou le recouvrement de cr\u00e9ances, les donn\u00e9es peuvent \u00eatre communiqu\u00e9es \u00e0 des autorit\u00e9s ou \u00e0 des soci\u00e9t\u00e9s mandat\u00e9es \u00e0 cet effet.<\/li>\n<\/ul>\n<\/div>\n<\/section>\n\n<div class=\"gda-legal-note\">\n<p>En passant commande, le client d\u00e9clare avoir pris connaissance des pr\u00e9sentes conditions g\u00e9n\u00e9rales de vente et de livraison et les accepter.<\/p>\n<p>Pour toute question, \u00e9crivez \u00e0 <a href=\"mailto:infoch@gentidellealture.com\">infoch@gentidellealture.com<\/a> ou consultez la page <a href=\"\/index.php\/fr\/contatti-res-fr\/\">Contact<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Informations l\u00e9gales Conditions g\u00e9n\u00e9ralesde vente. Les r\u00e8gles qui accompagnent chaque livraison de Genti delle Alture aux professionnels de la restauration [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1272","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/pages\/1272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/comments?post=1272"}],"version-history":[{"count":7,"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/pages\/1272\/revisions"}],"predecessor-version":[{"id":1531,"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/pages\/1272\/revisions\/1531"}],"wp:attachment":[{"href":"https:\/\/gentidellealture.com\/index.php\/wp-json\/wp\/v2\/media?parent=1272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}